Complete agenda details will be updated closer to the event, but in the meantime click here to read up on the presenters announced to date for this year. Or, sign up here to receive the latest ideaCity10 news in our newsletter.

It's easy. If you have already purchased your pass for ideaCity, all you need to do is show up at the conference, present yourself to the registration desk, show photo ID, and you'll receive your badge.

The best time to do this is during pre-registration, which will be held at the conference venue, on Tuesday, June 15, 2010 from 6:00-8:00 pm.

If it's not possible for you to make pre-registration, don't panic. You do not need to send someone else in your place to pick up materials. In fact, we won't be able to give your materials to anyone else besides you. If you have a full pass and you can't make pre-registration, simply come by the registration desk at anytime during the conference and we'll give you your pass.

May we recommend...

The Suites at 1 King West, Official Hotel Partner of ideaCity10

Enter One King West Hotel & Residence and discover an oasis of hospitality marked by genuine warmth and personalized service. Architecturally inspiring and ideally located, One King West connects guests within minutes to downtown business, entertainment and shopping districts. Their Ontario Heritage building seamlessly blends modern amenities, timeless elegance and true convenience. Whether in town for a weekend or months on end, One King West offers guests more than just a prestigious address. It is a hotel
to call home.

To take advantage of an exclusive rate for ideaCity attendees, please contact their reservations department at 1-866-470-KING (5464), or locally at (416) 548-8100. Be sure to tell them you are looking for the IDEALIST rate.

http://www.onekingwest.com/ 

Please come by the conference venue on the morning of your day and present yourself to the registration desk with photo ID. If you can't come by in the morning, no problem! You can come by the registration desk to pick up your pass at any time, but only on your particular day.

No. For security reasons, we can only give your materials directly to you.

No. Passes will be made available at the conference venue registration desk. For security reasons, no materials will be mailed out in advance.

Yes of course. If the conference has already started, simply come by the conference venue and present yourself at the registration desk. Please let someone at the desk know that you'd like to purchase a ticket. Provided a ticket is available, we will assist you with the purchase and you can start attending the conference right away.

Any passes purchased after June 11, 2010 for ideaCity10 are final sale with no substitution or deferral option available.

If you're reading this before June 11, 2010, you can still sign up online at www.ideacityonline.com or by calling our offices at 1-416-362-4332.

The conference is being held at The Royal Conservatory of Music's Koerner Hall, 273 Bloor St., in Toronto.

There is no onsite parking available.

The closest TTC stops are Museum and St George.

You have two options:

You may either request to send someone else in your place or defer your pass one year to ideaCity11.

Substituting Registrants:
To substitute an attendee for ideaCity, please fax a dated and signed written request to 1-416-362-4338.  The letter must include:

• The original registrant’s name, email address and signature.
• The substitute registrant’s name and email address.

Deferrals:
Attendees may defer their passes to the following year only once. To do so, please fax a dated and signed request to 1-416-362-4338. The letter must include:

• The registrant’s name, email address, phone number and signature.

Please Note: All registration changes must be requested by Friday, June 11, 2010. No requests can be accommodated after this date.

Any passes purchased after June 11, 2010 for ideaCity10 are final sale with no substitution or deferral option available.

ideaCity Conference registration fees are non-refundable. Should you find yourself unable to attend ideaCity, you have two options:

You may either request to send someone else in your place or defer your pass one year to ideaCity11.

Substituting Registrants:
To substitute an attendee for ideaCity, please fax a dated and signed written request to 1-416-362-4338.  The letter must include:

• The original registrant’s name, email address, phone number and signature.
• The substitute registrant’s name, email address, and phone number.

Deferrals:
Attendees may defer their passes to the following year only once. To do so, please fax a dated and signed request to 1-416-362-4338. The letter must include:

• The registrant’s name, email address, phone number and signature.

Please Note: All registration changes must be requested by Friday, June 11, 2010. No requests can be accommodated after this date.

Any passes purchased after June 11, 2010 for ideaCity10 are final sale with no substitution or deferral option available.

Unfortunately, full passes cannot be split into day passes.

Passes are issued in the name of the registrant and all pass holders must show photo ID at check-in. Passes are non-transferable but you may either substitute a registrant, or defer your attendance.  See below.

Substituting Registrants:
To substitute an attendee for ideaCity, please fax a dated and signed written request to 1-416-362-4338.  The letter must include:

• The original registrant’s name, email address, phone number and signature.
• The substitute registrant’s name, email address, and phone number.

Deferrals:
Attendees may defer their passes to the following year only once. To do so, please fax a dated and signed request to 1-416-362-4338. The letter must include:

• The registrant’s name, email address, phone number and signature.

Please Note: All registration changes must be requested by Friday June 11, 2010. No requests can be accommodated after this date.

ideaCity parties are for ideaCity attendees. There is one party each night, following each conference day. If you have a full pass, you automatically gain admission to each of the three evening parties. (Please note, this is a single ticket.)

Or if you have a day pass, you automatically gain admission to that day's party only. (Please note, this is a single ticket.)

If you do not have a conference pass, but would like to experience ideaCity’s legendary parties call 1-416-362-4332 to pre-register. Single use party passes are $150.00 per evening plus GST.

The dress code is business casual, but relaxed!

After Friday June 11, 2010, the best way to reach the conference staff is by email, at nicole@ideacityonline.com or ashley@ideacityonline.com.  We will have access to email on-site and will be checking frequently. If the matter is urgent, you may also contact us by dialing 1-416-362-4332.

To request a media pass, please email a written request to Leanne Wright, Vice President of Communications at leanne@zoomer.ca.  In the email please include your name, institution name, contact number, and briefly outline how the pass will be used if the request is granted.